Learning and Assessment Kit-CPC40110 Certificate IV in Building and Construction (Building) NUR aggressive or abusive customers SIRXCEG006

aggressive or abusive customers SIRXCEG006 Provide online customer service SITHFAB002 Provide responsible service of alcohol * We can develop additional elective units that are not listed on request (Please contact us for further information)

simple spoken instructions and information VU22594 Read and write short

weeds and diseases AHCDRY303 Coordinate and monitor milking operations AHCDRY304 Carry out routine service of milking equipment AHCLSK309 Implement animal health control programs AHCLSK311 Implement feeding plans for livestock AHCLSK318 Rear newborn and young livestock AHCLSK330 Implement procedures for calving AHCWRK303 Respond to emergencies AHCWHS301 Contribute to work health and safety processes Elective units AHCBAC313 Establish pastures and crops for livestock production AHCPCM305 Implement a plant nutrition program AHCWRK305 Coordinate work site activities AHCWRK309 Apply environmentally sustainable work practices AHCBAC315 Establish agricultural crops AHCBAC316 Maintain agricultural crops * We can develop additional elective units that are not listed on request (Please contact us for further information)

present and debate ideas BSBCRT413 Collaborate in creative processes BSBESB301 Investigate business opportunities BSBESB302 Develop and present business proposals BSBESB303 Organise finances for new business ventures BSBESB304 Determine resource requirements for new business ventures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learning and Assessment Kit-CPC40110 Certificate IV in Building and Construction (Building) NUR aggressive or abusive customers SIRXCEG006Our learner and assessment resources contain everything you need to begin training and assessing your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our learner and assessment resources have been aligned to