Training and Assessment Strategy-HLT50213 Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care Practice AMP aggressive or abusive customers SIRXSLS004

aggressive or abusive customers SIRXSLS004 Drive sales results (c) SIRXMGT005 Lead the development of business opportunities (c) BSBWHS521 Ensure a safe workplace for a work area (simulated) * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBSUS211 Participate in sustainable work practices BSBTEC202 Use digital technologies to communicate in a work environment BSBWHS211 Contribute to the health and safety of self and others ICTICT213 Use computer operating systems and hardware ICTICT214 Operate application software packages ICTICT215 Operate digital media technology packages Elective units ICTICT207 Integrate commercial computing packages

Core units BSBTEC302 Design and produce spreadsheets BSBXCM301 Engage in workplace communication FNSACC314 Conduct business activities using a computerised accounting system FNSACC321 Process financial transactions and extract interim reports FNSACC322 Administer subsidiary accounts and ledgers FNSACC323 Perform financial calculations FNSINC311 Work together in the financial services industry Elective Units BSBHRM416 Process payroll BSBINS307 Retrieve information from records BSBINS309 Maintain business records FNSACC421 Prepare financial reports * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIF0028 Manage aviation risk AVIF0031 Manage threats and errors as pilot in command AVIF0032 Manage human factors as pilot in command AVIH0009 Manage aircraft flight planning and performance as pilot in command AVIN0003 Command an aircraft in a multi-crew environment AVIN0004 Supervise and manage safe flight operations as pilot in command AVIO0016 Manage security procedures as pilot in command AVIZ0002 Maintain and manage situational awareness as pilot in command * We can develop additional elective units that are not listed on request (Please contact us for further information)

Training and Assessment Strategy-HLT50213 Diploma of Aboriginal and/or Torres Strait Islander Primary Health Care Practice AMP aggressive or abusive customers SIRXSLS004You can purchase a template to customise it to the needs and requirements of your learner cohort and training organisation. If you want us to customise it for you, please contact us.