Unit Knowledge Guide-AUMGMA001 Participate in workplace productivity improvement processes TLI Core units RIICOM201E Communicate in

Core units RIICOM201E Communicate in the workplace RIIENV201E Identify and assess environmental and heritage concerns RIIRIS301E Apply risk management processes RIIWHS201E Work safely and follow WHS policies and procedures Elective units RIIGOV201E Comply with site work processes/procedures RIIERR302E Respond to local emergencies and incidents RIIHAN309F Conduct telescopic materials handler operations RIIHAN311F Conduct operations with integrated tool carrier RIIMCP301D Monitor plant operations for coal preparation RIIERR205D Apply initial response First Aid RIIERR301E Respond to work site incidents TLILIC0006 Licence to operate a bridge and gantry crane TLILIC3018 Licence to drive a multi-combination vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBINS309 Maintain business records TAEDEL301 Provide work skill instruction TAEDES401 Design and develop learning programs TLIC1051 Operate a commercial vehicle TLIC3036 Apply safe car driving behaviours TLIF0025 Follow work health and safety procedures TLIG2007 Work in a socially diverse environment TLII0005 Apply customer service skills TLIL2060 Complete induction to the transport industry TLIL4009 Manage personal work priorities and professional development TLIM0001 Conduct learner driver training TLIM4001 Develop safe car driving behaviours in others * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units AVIF0023 Apply aircraft safety procedures AVIF0034 Apply aviation work health and safety procedures AVIF0040 Employ fatigue risk management practices in an aviation workplace AVIG0003 Work effectively in the aviation industry AVIJ0001 Contribute to the achievement of on-time performance standards AVIZ0003 Maintain basic situational awareness in an aviation workplace TLIE2007 Use communication systems TLIJ2001 Apply quality procedures TLIK2010 Use infotechnology devices in the workplace TLIO1002 Follow security procedures when working with passengers and personnel Electives BSBOPS305 Process customer complaints HLTAID011 Provide First Aid TLIB0002 Carry out vehicle inspection TLIA0023 Receive goods TLIC1051 Operate commercial vehicle * We can develop additional elective units that are not listed on request (Please contact us for further information)

CPCCCA3016A Construct timber external stairs

Unit Knowledge Guide-AUMGMA001 Participate in workplace productivity improvement processes TLI Core units RIICOM201E Communicate inOur unit knowledge guide supports your learners in understanding the knowledge evidence concepts of the training package. It assists trainers to deliver effective, engaging and compliant classroom or webinar delivery of the qualification unit. The unit knowledge guide is a tool that can be used to help a student extend their learning. It can be effective when students begin to prepare for a summative assessment. Please note: This is not a learner