Learner Resources-ICTICT222 Research and share ICT solutions for Indigenous users TAE Core units FNSCRD401 Assess credit

Core units FNSCRD401 Assess credit applications FNSCRD402 Establish and maintain appropriate security FNSCRD403 Manage and recover bad and doubtful debts FNSCRD404 Utilise the legal process to recover outstanding debt FNSCRD405 Manage overdue customer accounts FNSCUS402 Resolve disputes FNSINC411 Conduct work according to professional practices in the financial services industry FNSORG411 Conduct individual work within a compliance framework FNSRSK411 Apply risk management strategies to own work Elective units BSBCUE203 Conduct customer engagement BSBCMM301 Process customer complaints BSBCNV506 Establish and manage a trust account * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency BSBTEC301 Design and produce business documents BSBTEC302 Design and produce spreadsheets BSBTEC203 Research using the internet BSBTEC303 Create electronic presentations * We can develop additional elective units that are not listed on request (Please contact us for further information)

safety and environment CPCCDE4003 Supervise operational activities on demolition sites CPCCDE4004 Finalise demolition activities and supervise property handover CPCCDE4005 Apply structural principles to the planning of the demolition of a structure Elective units BSBCMM411 Make presentations BSBPEF501 Manage personal and professional development CPCCBC4004 Identify and produce estimated costs for building and construction projects CPCCBC4008 Supervise communication and administration processes for building and construction projects CPCCBC4009 Apply legal requirements to building and construction projects CPCCBC5001 Apply building codes and standards to the construction process for Type B construction CPCCBC5018 Apply structural principles to the construction of buildings up to three storeys * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBOPS403 Apply business risk management processes HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety SISSSCO002 Work in a community coaching role SISSSCO003 Meet participant coaching needs SISSSCO005 Continuously improve coaching skills and knowledge Electives SISSSCO012 Coach sport participants up to an intermediate level BSBOPS405 Organise business meetings SISSSOF001 Work as an official in sport SISSSOF002 Continuously improve officiating skills and knowledge * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-ICTICT222 Research and share ICT solutions for Indigenous users TAE Core units FNSCRD401 Assess creditOur learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all