Assessment Kit-CHCECE053 Respond to grievances and complaints about the service MSM Core units BSBESB402 Establish legal

Core units BSBESB402 Establish legal and risk management requirements of new business ventures CPCCBC4012 Read and interpret plans and specifications CPCPCM4011 Carry out work-based risk control processes CPCPCM4012 Estimate and cost work CPCPCM4015 Access and interpret regulatory requirements for the plumbing and services industry CPCPDR4011 Design and size sanitary drainage systems CPCPDR4012 Design and size stormwater drainage systems CPCPGS4011 Design and size consumer gas installations CPCPSN4011 Design and size sanitary plumbing systems CPCPWT4011 Design and size heated and cold-water services and systems Elective Units BSBESB403 Plan finances for new business ventures CPCCBC4002 Manage work health and safety in the building and construction workplace CPCCBC4019 Apply sustainable building design principles to water management systems CPCCBC4024 Resolve business disputes CPCPCM4013 Produce 2-D architectural drawings using design software * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units CHCCSS001 Work effectively in community safety services CHCDIV001 Work with diverse people BSBXTW301 Work in a team HLTAID011 Provide First Aid HLTWHS001 Participate in workplace health and safety Elective Units CHCAOD002 Work with clients who are intoxicated CHCCCS014 Provide brief interventions CHCCCS019 Recognise and respond to crisis situations CHCCCS020 Respond effectively to behaviours of concern CHCCCS033 Identify and report abuse CHCCOM002 Use communication to build relationships CHCCOM005 Communicate and work in health or community services * We can develop additional elective units that are not listed on request (Please contact us for further information)

prepare and preserve plant specimens AHCPCM204 Recognise plants AHCPGD212 Conduct visual inspection of park facilities AHCPMG201 Treat weeds AHCPMG202 Treat plant pests

Core units AHCIRG221 Assist with pressurised irrigation operations AHCMOM203 Operate basic machinery and equipment AHCTRF205 Assist in the preparation of turf surfaces for play AHCTRF207 Renovate grassed areas AHCTRF208 Support turf establishment Electives AHCCHM201 Apply chemicals under supervision AHCMOM204 Undertake operational maintenance of machinery AHCPCM204 Recognise plants * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-CHCECE053 Respond to grievances and complaints about the service MSM Core units BSBESB402 Establish legalOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of