Assessment Kit-CHCCSM007 Undertake case management in a child protection framework NUR Core units FNSINC311 Work together

Core units FNSINC311 Work together in the financial services industry Elective Units BSBOPS304 Deliver and monitor a service to customers BSBOPS305 Process customer complaints BSBPEF301 Organise personal work priorities BSBTWK301 Use inclusive work practices BSBXCM301 Engage in workplace communication FNSACM312 Reconcile financial transactions FNSASIC311 Establish client relationship and analyse needs BSBAUD412 Work within compliance frameworks BSBDAT201 Collect and record data BSBFIN302 Maintain financial records BSBINS302 Organise workplace information * We can develop additional elective units that are not listed on request (Please contact us for further information)

set up and test computing devices UEERE0001 Apply environmentally and sustainable procedures in the energy sector Elective units BSBOPS203 Deliver a service to customers UEECD0020 Fix and secure electrotechnology equipment UEECD0043 Solve problems in direct current circuits UEECD0051 Use drawings

Core units AVIE0006 Maintain aircraft radio communications AVIF0027 Implement aviation fatigue risk management processes AVIF0029 Implement threat and error management strategies AVIF0033 Manage aircraft passengers and cargo AVILIC0004 Licence to operate a commercial helicopter AVIO0017 Manage disruptive behaviour and unlawful interference with aviation AVIY0034 Operate in controlled airspace AVIY0035 Operate in Class G airspace AVIY0036 Operate at non-towered aerodromes AVIY0037 Operate at a controlled aerodrome AVIY0084 Conduct helicopter pre-solo exercises AVIY0085 Control helicopter during advanced manoeuvres AVIY0086 Manage abnormal situations and emergencies - helicopter AVIY0088 Operate helicopter on solo navigation flights AVIY0089 Operate helicopter solo in the circuit area Electives AVIF0023 Apply aircraft safety procedures * We can develop additional elective units that are not listed on request (Please contact us for further information)

Core units BSBESB404 Market new business ventures BSBLDR522 Manage people performance BSBLDR602 Provide leadership across the organisation BSBOPS505 Manage organisational customer service BSBSTR601 Manage innovation and continuous improvement FNSINC411 Conduct work according to professional practices in the financial services industry FNSSAM611 Monitor performance of financial products and services in meeting client needs FNSSAM612 Identify and evaluate marketing opportunities in the financial services industry Elective units BSBAUD515 Evaluate and review compliance BSBAUD601 Establish and manage compliance management systems BSBLDR601 Lead and manage organisational change BSBLDR812 Develop and cultivate collaborative partnerships and relationships BSBSTR602 Develop organisational strategies BSBSUS511 Develop workplace policies and procedures for sustainability * We can develop additional elective units that are not listed on request (Please contact us for further information)

Assessment Kit-CHCCSM007 Undertake case management in a child protection framework NUR Core units FNSINC311 Work togetherOur assessment resources contain everything you need to begin assessing your learners. Our assessment resources include: Assessment Pack (Student) Trainer Assessment Pack (Marking Guide) Mapping for each unit of competency Assessment Record Tools Our assessment resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of