Learner Resources-CUASS00101 Deliver Public Programs Skill Set Certificate I aggressive or abusive customers SIRXSLS002

aggressive or abusive customers SIRXSLS002 Follow point-of-sale procedures SIRXIND002 Organise and maintain the store environment SIRRRTF001 Balance and secure point-of-sale terminal SIRXSLS001 Sell to the retail customer SIRCIND002 Support the supply of Pharmacy Medicines and Pharmacist Only Medicines * We can develop additional elective units that are not listed on request (Please contact us for further information)

Units of competency AHCCFP403 Identify opportunities and risks in carbon farming projects AHCILM306 Follow Aboriginal cultural protocols AHCCFP301 Identify the effects of climate change as a factor in land management PUAFIR303 Suppress wildfire PUAFIR402 Conduct simple prescribed burns AHCILM307 Implement Aboriginal cultural burning practices PUAFIR506 Conduct complex prescribed burns PUAFIR515 Develop complex prescribed burn plans PUAFIR406 Develop simple prescribed burn plans AHCCFP402 Prepare to comply with measuring and modelling requirements of carbon farming methods * We can develop additional elective units that are not listed on request (Please contact us for further information)

store and maintain stock SITXINV008 Control stock SITXWHS007 Implement and monitor work health and safety practices Elective units SITHCCC026 Package prepared foodstuffs SITHCCC038 Produce and serve food for buffets SITXFSA007 Transport and store food SITHCCC028 Prepare appetisers and salads SITHCCC029 Prepare stocks

Units of competency FBPBPG4002 Manage filling and packaging of fermented beverages FBPTEC4012 Manage raw materials FBPFST4014 Apply sensory analysis in food and/or beverage production FBPTEC4003 Control food contamination and spoilage FBPTEC4014 Manage cellar operations FBPTEC3003 Filter fermented beverages FBPTEC4013 Manage wort production for brewing * We can develop additional elective units that are not listed on request (Please contact us for further information)

Learner Resources-CUASS00101 Deliver Public Programs Skill Set Certificate I aggressive or abusive customers SIRXSLS002Our learner resources contain everything you need to begin training your learners. Our learner resources include: Learner Guide PowerPoint Presentation Session Plan Classroom Activities Self Study Guide Our learner resources have been aligned to learner cohorts, industry needs and ACSF indicated levels. In order to achieve this, we have conducted: Industry consultation Robust validations Assessment of best practice holistic delivery We provide all